If you submit a claim online, you will receive your money within 5 working days. Alternatively claiming by post takes 15 days.
Submit a claim, step-by-step:
STEP 1
First collect your notes and overviews
To submit a claim, for most medicines you need the original statement from your health insurer. Read here where you can find this on the website of your heslth insurer. For some medicines you (also) need the invoice / receipt from your pharmacist.
STEP 2
Log in on My TerugBetaalRegeling and select Declaraties
You can log in to My TerugBetaaRegeling via your computer, laptop, smartphone or tablet. No account yet? create it quickly . After logging in, choose the menu item 'Submit new claim'.
STEP 3
Upload your claim overview or invoice
Take a photo with your smartphone or upload a scan of the expense report from the health insurer or the bill from the pharmacist. Then enter the requested information.
STEP 4
Check your claim
You are almost done. In the last step, check carefully whether you have entered all data correctly. Also take a good look at the photo / scan, it must be clearly legible. Something went wrong? Just correct by going back.
STEP 5
Submission and Payment
Once you have checked and submitted the claim, we will start checking. If everything is correct, your reimbursement will be transferred within a few days. Is the attached claim overview or invoice not correct or difficult to read? Then we reject the claim. We will inform you via the message center.
Help us to make sure your claim is processed as quickly as possible
TBR only processes claims that are complete and correct. Do you miss necessary information/documents? Ask your health insurer or pharmacist to provide the correct statements or receipts.
In order to process your claim, we need:
- Account number, date of birth, name and address of the patient
- The name of the medicine, the date of issuance (date of treatment) and the dispensing pharmacist.
- The amount of paid Personal Contribution
Patients can only claim their Personal Contribution, not their Excess.
